Privacy Policy

Privacy Policy

Introduction

At https://dubai-cruise-booking.terratrek.net (hereafter referred to as “Dubai Cruise Booking” or “we”), we are dedicated to maintaining the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of information from our website visitors, application users, and service subscribers. Our commitment is to adhere to international privacy standards, including but not limited to, PIPEDA (Personal Information Protection and Electronic Documents Act) in Canada, Quebec Law 25, the General Data Protection Regulation (GDPR) in the European Union, Brazil’s LGPD (Lei Geral de Proteção de Dados), California’s Consumer Privacy Protection Act (CCPA/CPRA), Colorado’s Privacy Act, Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Customer Data Protection Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s POPIA (Protection of Personal Information Act), and other relevant laws worldwide.

Scope

This policy applies to all aspects of our digital presence, including but not limited to:

  • Our official website: https://dubai-cruise-booking.terratrek.net
  • Mobile applications developed by us
  • Online services and products offered through our platform
  • Any third-party platforms or services linked to our website (please note that these external entities have their own privacy policies, and we encourage users to review them).

Processing Activities

This Privacy Policy is designed to cover various user interactions:

  1. Authorized User Activities: When you create an account and use our applications or services as an authorized user.
  2. Website Visits: If you visit any pages on our website, linked to this policy.
  3. Communications: For all forms of communication initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal data to enhance your experience and provide tailored services:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit/debit card details, billing addresses, and payment history for secure transactions.
  • Financial Information: Bank account information for direct deposits or other financial services.
  • Purchase Information: Items purchased from our platform, transaction dates, and quantities.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network data to recognize your device.
  • Location Data: GPS coordinates or location services data (with user consent) for personalized recommendations.
  • Feedback: User-provided reviews, ratings, and comments to improve our services.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (subject to their privacy policies).
  • Product Information: Details about products viewed or purchased on our site, including preferences and browsing history.

We obtain this data through direct user input, automated tracking technologies, and in some cases, third-party sources who provide us with aggregated or de-identified data for marketing purposes.

Cookies

We use cookies to enhance your experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigating our website and using its core functionality.
  • Preference Cookies: Remember user preferences to personalize content.
  • Analytics Cookies: Track site usage, analyze trends, and administer the website.

Users can control non-essential cookies through our Cookie Manager, providing transparency and choice regarding data collection.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy:

  • Data required for legal compliance or record-keeping is kept for the duration specified by applicable laws.
  • Once the purpose of data collection is achieved, we securely delete or anonymize your information.

Security Measures

We prioritize data security and implement robust measures to protect your personal data:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict privacy standards.
  • Access Controls: Restricting access to sensitive data on a need-to-know basis.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and website are not intentionally designed for or targeted at children, and we do not knowingly collect personal information from them.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Ability to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Request for deletion of your personal data, under certain circumstances.
  • Restriction: Right to limit the processing of your data in specific situations.
  • Portability: Ability to receive your personal data in a structured format and transfer it to another controller.
  • Objection: Right to object to the processing of your data for specific purposes.
  • Non-Discrimination: Protection from decisions based solely on automated processing.
  • Appeals/Complaints: The right to lodge a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this website, ensuring transparency and user awareness. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, requests for data access or correction, or unsubscribe queries, please contact us: